Using StoreMind
Agent hub
One tabbed control center — Overview, Knowledge, Rules and Insights — for everything the assistant knows and how it behaves.
Overview#
Live configuration at a glance: knowledge snippets, active rules, products indexed, and an honest readiness score built from real signals (catalog synced, knowledge added, rules set, widget live, first answer given). Catalog controls live here too — full re-sync and Reconcile recent changes.
Knowledge (Q&As)#
Curated question–answer pairs the assistant weaves into every reply — shipping, returns, sizing, anything shoppers ask. Add them by hand, edit inline, or import a page: paste any public URL (policy, FAQ, shipping page) and StoreMind scrapes it, distils it to the key facts, and saves it as knowledge.
Rules#
Behaviour guardrails that shape tone and boundaries — “be empathetic about refunds; never promise one the policy doesn’t allow”. Rules are injected into every answer alongside knowledge.
Insights & Refine with AI#
- Top questions
- What shoppers asked most in the last 30 days, deduplicated and counted.
- Refine with AI
- Analyzes those questions against your existing coverage and drafts new Q&As and rules — each one editable before you add it, with duplicate-protection so it never suggests what you already have.
- No invented facts
- Suggestions use placeholders like “[X days]” where a real value is unknown, so you fill in the truth rather than the AI guessing it.
Page imports need a public URL