Help
Support
StoreMind AI is built and maintained by Northflow Apps. We answer app questions directly — no ticket maze.
support@northflow.online
Setup help, bug reports and how-to questions. We usually reply within one business day.
Web
northflow.online
Product news and the rest of the Northflow lineup.
Help us help you faster
When you write in, please include:
- Your store URL.
- The page or feature affected (widget, a specific admin page, the API).
- What you expected, what happened, and a screenshot if you have one.
In-app help#
The app’s Help page has a getting-started walkthrough, an FAQ, and live chat with our team — plus the Developer API console for generating and rotating API keys.
What support covers#
We help with installing and configuring the app, training the assistant, the storefront widget, analytics questions and genuine bugs. Custom development against the REST API is up to you, but we’re happy to point you in the right direction.